Document
Withdrawal from the contract
Translation of the Czech document for information. The contract is concluded in Czech. If this translation differs from the Czech text, you may rely on the interpretation more favourable to you as a consumer.
When you can withdraw
- As a consumer, without giving a reason, as long as you have not started downloading the package. The period ends 14 days after the day the contract was concluded, i.e. the day on which the system displayed the confirmation of acceptance after you submitted the order (the “Nová objednávka” (New order) e-mail is sent the same day), not after the day you pay.
- In this version of the sale we deliver the package only right after payment is verified. In the form you give separate express consent to this and confirm you were informed. Once you start downloading the package with the download button or link in the payment confirmation e-mail or on the order page, the right to withdraw without reason ends; the confirmation of your consent is in the “Nová objednávka” e-mail and in that e-mail. Merely opening the e-mail or the order page, or an automatic opening of the link by an e-mail or security system, does not count as starting the download. If the download cannot be completed, write to us and we will send a working link.
- Before you start the download, typically while the order waits for a bank transfer to arrive, you can withdraw without giving a reason.
- Rights regarding defects (complaints) remain.
How to withdraw
Inform us of your withdrawal by a clear statement (for example by e-mail or letter): CENTRUM BEZPEČNOSTI A OCHRANY s.r.o., Kurzova 2222/16, Stodůlky, 155 00 Praha 5, e-mail skillkitlab.contact@gmail.com, phone +420 730 252 740. You may use the model withdrawal form below, but it is not mandatory. Sending the withdrawal before the period ends is sufficient.
[proposal pending decision: You can also withdraw online. The “Withdraw from contract” link is in the footer of every page of this website; the e-mails about your order link to it as well. It is available throughout the withdrawal period. In the form you fill in or confirm your name, order number (or order e-mail) and the e-mail address for our confirmation, and send it with the “Confirm withdrawal” button. We will confirm receipt without undue delay by e-mail to that address, including the content of your statement and the date and time it was sent.]
Refund
We refund any payment received without undue delay, at the latest within 14 days of receiving the withdrawal, using the method you paid with (for a bank transfer, to the account the payment came from), unless we agree on another method at no extra cost. We cancel the order in SimpleShop; your download link then no longer delivers the file.
Model withdrawal form
Withdrawal from the contract
(complete and return this form only if you wish to withdraw from the contract)
To: CENTRUM BEZPEČNOSTI A OCHRANY s.r.o., Kurzova 2222/16, Stodůlky, 155 00 Praha 5, e-mail: skillkitlab.contact@gmail.com
I hereby give notice that I withdraw from the contract for the supply of the following digital content:
“Web a grafika – Skills pro Claude Code”
Date of order:
Name of consumer:
Address of consumer:
Signature of consumer (only if this form is sent on paper):
Date:To speed things up, you may add the order number and the e-mail used in the order. We refund using the same method you paid with.